📝 Terms and Conditions

1. Definitions

Website: (https://etoileperfumes.mnasati.shop/).

Customer: Anyone who interacts with, browses, or purchases from the store.

Products: All perfumes, giveaways, samples, and any other merchandise we offer.

2. Acceptance of Terms

By accessing our account or interacting with us—such as entering a contest, posting a comment, or purchasing—you agree to these terms. If you do not agree, please discontinue.

3. Customer Eligibility

The customer must be of legal age and able to enter into a purchase contract.

4. Orders and Payment

Orders are placed through the website.

All prices include local taxes, if applicable.

Payment is made via specific methods (e.g., bank transfer, Fawry, PayPal, etc.), with payment confirmation prior to shipment.

5. Shipping and Delivery

Domestic or regional shipping, depending on the available options: (Fawry, Post, International Shipping).

Shipping costs are borne by the customer depending on the weight and product type.

6. Return and Exchange Policy

Opened perfumes are non-returnable for health/safety reasons.

Unopened perfumes can be returned within 14 days of delivery, provided they are in their original condition.

Returns are the sole responsibility of the customer, and refunds will be made after the product's condition is confirmed.

7. Warranty and Liability

We guarantee that the products are original and new.

We are not responsible for allergies or improper use.

In the event of a defect or apparent damage during delivery, please contact us within 48 hours to rectify the situation.

8. Intellectual Property

All images, descriptions, and logos are our property and may not be reused without written permission.

9. Privacy and Data Protection

We are committed to protecting your information (name, address, and payment details) and will only share it with shipping companies and payment providers.

We reserve the right to use your data for order tracking or communication purposes (e.g., delivery confirmation, offers, or contests, if you agree).

10. Amendments and Updates

We reserve the right to amend these Terms at any time, and any amendments will be posted on our website. Your continued use of our website constitutes your acceptance of the changes.

11. Termination

We reserve the right to terminate our relationship with any customer who violates the Terms or engages in inappropriate behavior.

12. Applicable Law

These Terms are governed by the laws of the Hashemite Kingdom of Jordan, and any dispute shall be referred to the Jordanian courts.

13. Communication:

For any inquiries, please contact us via:

Phone/WhatsApp (0096556643846)